Store Policies.
Everything you need to know before you shop — clear, simple, no surprises.
Return Policy
All Sales Final: All purchases made through The Wooden Nickel, whether in-store, online, or through social/media invoice arrangements, are final sale. Because of the age, rarity, and condition variability of vintage and antique merchandise, we do not offer returns, refunds, or exchanges.
Shipping and Handling
We do not issue refunds for lost, unclaimed, or undeliverable packages.
Handling Fee
Every online order includes a flat $1.99 handling fee. This covers the packing materials, protective wrapping, and order processing that go into getting a one-of-a-kind piece to you safely.
The fee is applied once per order — not per item — and is added to your total after shipping and sales tax are calculated. It applies to both shipped orders and in-store pickup orders, and is shown as a separate line on your order summary before you pay. The handling fee is non-refundable.
Questions about our policies? Get in touch — we're happy to help.